Amendments

In March 2026, this chapter was added to the Universal Procedures section.

In March 2026, the link to the Urgent or Interim Support Decision Tool in Section 12, Urgent or Interim Support was removed. Additionally, the link to the Team Suitability Decision Support Tool was removed from Section 15, Transferring a Case, as both resources are no longer available.

In March 2026, information about the accessible information standard was added to Section 2, Providing Information and Advice. In addition, links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available.

In March 2026, the link to the Care and Support Plan Sign Off Tool was removed from Section 3, Signing Off a Plan (Guidance for Authorisers) as this resource is no longer available.

In March 2026, the link to the Care and Support Plan Sign Off Tool was removed from Section 3, Signing Off a Plan (Guidance for Authorisers) as this resource is no longer available.

This procedure was updated in March 2026 following a full tri.x review. The chapters ‘The Full Review Conversation’ and ‘The Light Touch Review Conversation’ were replaced by one new procedure: 'The Review Conversation’.

In March 2026, this chapter was updated following a legal review.

This procedure was updated in March 2026 following a full tri.x review. The chapters ‘The Full Review Conversation (Carers)’ and ‘The Light Touch Review Conversation (Carers)’ were replaced by one new procedure: 'The Review Conversation (Carers)’.

In March 2026, information about the accessible information standard was added to Section 2, Providing Information and Advice. In addition, links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available.

This chapter was refreshed in September 2025.

In September 2025, this chapter was refreshed throughout following a full tri.x review.

In September 2025, Section 5, Identifying Carers, was updated to highlight the importance of identifying informal carers.

In September 2025, amendments were made to the case examples in Section 4, Seeking Consent to Protect Moveable Property.

In September 2025, this chapter was refreshed following a tri.x review.

In September 2025, text improvements were made to this chapter following a tri.x review.

In September 2025, this new chapter was added to the Specialist Procedures section.

In September 2025, a link to the GOV.UK guidance for prisons on what facilities, services and support to provide to prisoners on a daily basis, was added to Section 1, Using this Procedure and Further Guidance.